2. Where do you deliver your Products?
We deliver across Pakistan, including major cities such as Karachi, Lahore, Islamabad, Peshawar, Quetta, Faisalabad, Multan, Sialkot, Gujranwala and other cities all over Pakistan. We deliver all medical instruments internationally.
For international shipping, please contact us at contact@medical-hut.com for more details.
3. Which brand’s products do you provide?
At Medical Hut, we offer high-quality products from globally recognized and trusted brands, including 3M Littmann, Contec, Robus, BrightWay Technologies, HMYL, Atom, HelloFace, and Hirayama.
4.Do your products come with a warranty?
Yes, all our products include a manufacturer’s warranty as per consumer protection laws. For warranty claims, please contact our customer service team with your purchase details.
5. Can I order products in bulk?
Yes, we offer bulk purchasing options for hospitals, clinics, and distributors. For bulk order inquiries, email us at contact@medical-hut.com or call +923-111-141-222.
6. Do you offer veterinary equipment?
Yes, we have a specialized range of veterinary equipment, including Orthopedic tools for pets, Diagnostic devices, Veterinary otoscopes, and Surgical instruments for animals.
7. What is your return policy?
You can return products within 30 days of delivery if they are unused, undamaged, and in their original packaging. Refunds are processed after inspection.
8. What if I receive a damaged or defective product?
We don’t send damaged products to our customers, we check the product properly and then send it for delivery anyway If you receive a damaged or defective product, contact us immediately.
9. Are the prices on the website final?
Yes, the prices listed on our website are final and inclusive of VAT. Shipping costs are calculated at checkout.
10. Can I track my order?
Yes, once your order is shipped, we will email you a tracking number. You can use this to track your shipment.
11. Do you provide diagnostic equipment?
Yes, we offer a wide range of diagnostic equipment, such as:
ECG machines
Pulse oximeters
Blood pressure monitors
Glucose meters
Vein finders
12. Are all products on the website in stock?
We strive to maintain accurate stock levels on our website. If an item is unavailable, we will notify you and suggest alternatives or arrange a backorder.
13. Can I request a product that is not listed on your website?
Yes, if you are looking for a specific product not listed on our website, contact our customer support, and we will try to source it for you.
14. Do you provide products for home healthcare?
Yes, we offer a range of homecare medical equipment such as:
Nebulizers
BP monitors
Glucose meters
Pulse oximeters
Walking aids and braces